Got in touch with a consultant and he recommended working directly with the files on disk, rather than through the database server.
Working that solution now, so THR’s web servers can’t connect to the database server and I’m not sure what message you’re seeing.
Either this will work, or I’ll restore from backup.
My fingers [...]
If you look on the right there’s a sign-up form for a new mailing list I set up today.
This list will be used for maintenance and outage notifications only, so if you want to subscribe you’ll probably receive less than one e-mail per month.
More relevant to today though: as soon as the server is [...]
Here’s the best information I’ve got on the situation:
There was a bug in the kernel of the database server’s operating system. This bug kicks in when large files are accessed over particular hardware. The reports I’ve seen suggest that this problem really only appeared on HP hardware, and since we don’t run [...]
I try and announce these outages in advance, but performance this morning was just atrocious.
I expected the outage to take about an hour, but it’s running beyond that. I’ll post more as I learn more.
Sorry for the outage.
12:12PM EST UPDATE: everything is still running cleanly, but slower than normal. The cause seems [...]